Access point criteria and service information

Required service features

Feature

Adherence to the interoperability framework

Costs and charges

(No interconnection and roaming fees)

Client Data Ownership

(All data including the registration and connectivity data in the Access Point Provider Service is owned by the Client)

Logging

All registration, editing or deletion of entries in the Access Point is logged and logs are retained for a minimum of 2 years.



Required service information

Feature Information or URL

Availability

Invoice delivery is available 24 hours a day, 7 days a week and 365 days a year. Support team is available between 9 AM to 5 PM - Business Days

Costs and charges

Contact Link4 for further information

Security

(for Public Key Retrieval)

https://link4.co/au/security/

Incident Resolution

Our support team is available on the Live chat between 9 AM to 5 PM . Incidents are attended to immediately.

General Messaging Response Times

Less than 30 minutes

Business Continuity and or Disaster Recovery

Backup and disaster recovery plans that allow system restore within 3 hours.



Required Technical Interoperability Features

Messaging

Feature

ebHandler Message Exchange Patterns and Processing Modes

User Message

Payload Packaging

Payload Delivery

External Payloads

Reception Awareness

Transport Layer Security


Semantic

Feature

Lexical and Structural Integrity

Value Validation (Code Lists)

Tax reporting

Verification

Matching

Payment