Feature | Information or URL |
---|---|
Availability |
System access is available 7*24*365. Support team is available between 09:00 to 18:30 - Business Days (ACST). |
Costs and charges |
Please contact Indicium Solutions at Josel.ortiz@indiciumsolutions.com.mx for further information. |
Security (for Public Key Retrieval) |
https://indiciumsolutions.com.mx/au/einvoicing/security/ |
Incident Resolution |
Our support team is available on the Live chat between 09:00 to 17:00 (ACST). Incidents are attended to immediately. |
General Messaging Response Times |
Less than 30 minutes. |
Business Continuity and or Disaster Recovery |
DRP (2 Hours) and Cluster capabilities for High Availability. |